
Frequently
Asked Questions
Find quick answers about our door stoppers, orders, shipping, installation and more. Can't find what you're looking for? Our friendly team is always here to help!
Contact UsEverything You Need to Know
Browse through our most frequently asked questions. Click on a question to see the answer.
What is the best door stopper for heavy or commercial doors?
For heavy or commercial doors, choosing the right design matters. The full-size Propper Door Stopper is built for strength and durability, making it ideal for high-traffic areas such as schools, offices, hospitals and commercial facilities.
What is the difference between the Propper Door Stopper and the Mini Propper?
The Propper Door Stopper is our full-size tool, made for keeping heavy commercial doors propped open. The Mini Propper is smaller and lighter, and is designed for residential doors, like the door between your garage and house when you are bringing in groceries or tools, or for letting fresh air flow through the house.
Where are Propper products made?
All Propper and Fat Ivan door stoppers are made and assembled in the USA.
Is the Propper Door Stopper patented?
Yes. The Propper Door Stopper has a unique, patented fold-up design that is lightweight yet strong and durable.
How does the Propper Door Stopper work?
The Propper Door Stopper hangs over the inside of a door hinge, holding the door open at approximately 80 degrees. There is no need to bend over or wedge anything under the door.
What are the side pieces made of?
On both Fat Ivan and Propper Door Stoppers, the wings are made of fiberglass-embedded nylon, making them extremely durable. The Mini Propper is made from ABS plastic, which is lighter and more flexible.
What is the hook made from?
The 1/4" solid steel hook is case hardened and zinc plated. The hook is locked in with a zinc plated pin.
Do Propper tools have magnets?
Yes. Under the clear tape are two rare earth magnets that allow for convenient storage at the point of use. The Mini Propper has one magnet.
Is the tape reflective?
The tape on Fat Ivan tools is reflective and can easily be seen in a smoky environment when hit with a light.
How much do these tools weigh?
Both Fat Ivan and Propper Door Stoppers weigh 5 oz. A Mini Propper Door Stopper weighs only 2.5 oz.
How big are Propper tools?
Both Fat Ivan and Propper Door Stoppers are sized to the same length as a standard hinge: approximately 4" x 4" when open and a compact 4" x 2" x 1" when folded up. Mini Propper Door Stoppers are closer to 2" x 2". Small and compact, but strong.
What is the Expander Shim?
The Expander Shim slides over the edge of your Fat Ivan or Propper Door Stopper to open a door wider. One shim opens the door past 90 degrees, and two shims open it to nearly 120 degrees.
What pack sizes are available?
Propper and Fat Ivan door stoppers are available as singles, 2-packs and 24-packs. The 24-packs are ideal for schools, businesses and facilities.
Do you offer free shipping?
Yes! Orders of $50 or more from our website ship free.
Where do you ship?
We ship across the United States.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can also follow your order using the tracking link on your order status page.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay and Amazon Pay.
How do I use the Propper Door Stopper?
Simply open the door and hang the hook over the inside of a hinge. When you no longer need the door propped open, pull the stopper up off the hinge, fold it up, and magnetize it to the steel door or door frame. It is that simple!
Does the hook come out on its own?
On both Fat Ivan and Propper Door Stoppers, when opened, the hook centers itself, allowing for a one-hand installation.
What type of hinges do Propper tools work on?
All Propper tools are designed so the hook easily slips over any standard hinge.
Can I open the door wider than 80 degrees?
Yes. Add an Expander Shim: one shim opens the door past 90 degrees, and two shims open it to nearly 120 degrees.
Can I use Propper tools on fire-rated doors?
Only temporarily. All fire-rated doors must be kept shut. Use your Propper Door Stopper for the job at hand, then remove it so the fire-rated door can close.
Are Propper tools strong? What is the heat rating?
Yes. Both Fat Ivan and Propper Door Stoppers are very strong and are heat rated at 500° for 9+ minutes.
Will a Propper tool rust?
No. All metal parts are zinc plated, which makes the entire tool corrosion resistant.
Will Propper tools hurt my door?
Unlike other door stoppers on the market, Propper tools do no damage to the door finish, but you must also use common sense when using them.
Do not try to push against the door with any Propper tool installed, and do not use during heavy winds. Just like any tool, there is a proper way to use it. Be smart, be gentle, use common sense.
Do you offer bulk order discounts?
Yes. Schools, universities, businesses and facilities can get special pricing on bulk orders. Contact us with the quantity you need and we will send you a quote.
How do I request a bulk quote?
Use the form on our Contact page and choose "Bulk / wholesale order" as the subject. Include your organization name, the products and quantities you need, and your shipping address.
Can I add a purchase order (PO) number to my order?
Yes. Add your PO number in the order notes on the cart page before checking out, and it will appear on your order.
Do Propper tools have a warranty?
Yes. We offer a full five-year warranty on both Fat Ivan and Propper Door Stoppers. If you manage to break it, we will replace it or provide replacement parts for all warranty issues. Mini Propper Door Stoppers come with a three-year warranty.
Made and assembled in the USA from engineered plastic and zinc plated steel, Fat Ivan® and Propper tools are built to do the job for years to come.
How do I contact customer service?
Email us at customerservice@fativan.com or text us at 513-520-1973 (text only). Our hours are Monday to Friday, 9:00 AM – 5:00 PM (EST).
Still have questions?
Our team is here to help. Get in touch and we'll respond as soon as possible.